Eleusis Digital Canvas

Privacy Policy

Last Updated: July 1, 2025

Eleusis Digital Canvas (“Eleusis,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.eleusisdigitalcanvas.com or interact with our services. This policy applies to visitors in the United States and applies regardless of where you access our site.

1. Information We Collect

We may collect the following types of information:

  • Contact information — name, email address, phone number, company or location, and project details you submit through our contact forms or consultation requests.
  • Communications — messages, emails, or phone conversations related to quotes, installations, or support.
  • Usage and device data — IP address, browser type, pages visited, referring URLs, and general location derived from IP (city/region level).
  • Analytics data — interactions with our site collected via Google Analytics, Plausible Analytics, Cloudflare Web Analytics, Vercel Analytics, and Microsoft Clarity (which records anonymized session interactions such as clicks, scrolling, and navigation to help us improve usability and find bugs).
  • Cookies and similar technologies — see Section 4 below.

We do not knowingly collect sensitive personal information such as government ID numbers or financial account details through this website. Payment arrangements, when applicable, are handled separately and securely outside of routine form submissions.

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries, consultation requests, and quote requests
  • Provide sales, design, installation, and customer support services
  • Improve our website, products, and user experience
  • Send service-related communications (not unsolicited marketing without consent)
  • Measure site performance and improve usability
  • Protect against fraud, abuse, and security incidents
  • Comply with legal obligations

3. How We Share Information

We do not sell your personal information. We may share information with:

  • Service providers — hosting and content delivery (Vercel, Cloudflare, AWS), analytics (Google Analytics, Plausible, Microsoft Clarity), email delivery (SendGrid), and the AI assistant on our site, which processes the messages you type into the chat through OpenAI to generate responses.
  • Installation partners — authorized integrators or contractors involved in your project, only as needed to fulfill your request.
  • Legal requirements — when required by law, court order, or to protect our rights, users, or the public.
  • Business transfers — in connection with a merger, acquisition, or sale of assets, subject to continued protection of your information.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to operate our site and understand how visitors use it. These may include:

  • Essential cookies — required for basic site functionality and security (including Cloudflare protection).
  • Analytics cookies — Google Analytics and Microsoft Clarity help us understand traffic patterns, navigation, and where visitors encounter friction so we can improve content, usability, and reliability. (Plausible, Cloudflare Web Analytics, and Vercel Analytics are cookie-free and do not set cookies.)

We do not run advertising or retargeting pixels on this website. We do not use the Meta (Facebook) Pixel or Google Ads tags.

When you first visit, non-essential cookies — the analytics tags above (Google Analytics and Microsoft Clarity) — are not loaded until you accept them through our cookie banner. Privacy-friendly, cookie-free analytics (Plausible, Cloudflare Web Analytics, and Vercel Analytics) run by default; they do not use cookies and do not identify you.

You can change or withdraw your choice at any time using the “Cookie Preferences” link in our website footer, or through your browser settings. Disabling certain cookies may affect site functionality. Where required, we honor applicable opt-out signals and consent preferences.

5. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal information, including HTTPS encryption, access controls, and reputable third-party infrastructure providers. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

6. Your Choices and Rights

Depending on your location, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction or deletion of your information
  • Opt out of certain marketing communications
  • Limit use of cookies via browser or platform settings

To exercise these rights, contact us at info@eleusisdigitalcanvas.com. We will respond within a reasonable timeframe as required by applicable law.

7. Third-Party Links and Services

Our site may link to third-party websites (social media, partner sites, content platforms). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing personal information.

8. Children's Privacy

Our website and services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent revision. Material changes will be posted on this page. Continued use of our site after changes constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related questions or requests, contact: